For buyers

How to buy on a Grouptizer store, get into the Telegram channel you paid for, and manage your subscription.

• Create an account to buy — needed to manage your purchase and join the channel.
• How to buy on a Grouptizer store — the purchase flow step by step.
• Use an access code — redeem a code given to you by a creator.
• Access the Telegram channel after buying — link your Telegram account and join.
• Switch Telegram account — link a different account to your purchase.
• Lost access to the Telegram channel — checklist of common reasons.
• Manage your subscription — through the Stripe customer portal.
• Cancel a subscription — at the end of the current period.
• Update your payment method — change your card without losing access.
• Failed payments — what happens if a renewal fails and how to fix it.
• Request a refund — refunds are issued by the creator.
• Your purchases and transactions — full history in your dashboard.